Asking Questions Helps to Improve Support for those Relying on Home Care Services

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Home Care Services in Manhasset NY

A person who’s considering hiring home care services, whether it’s for themselves or a family member, Home Care Services in Manhasset NYmay have a number of questions that arise. Asking questions is one of the best ways to gather valuable and pertinent information. However, some people have a tendency to ‘clam up’ when they have an opportunity to actually ask those questions of somebody in person.

Maybe they have a tendency to go online and gather as much information as they can about certain services, including home care services. There is a wealth of information available online, but that doesn’t necessarily mean it’s the right type of information, at least for the individual or their family member.

June is Effective Communications Month, and is good reminder that asking questions is part of quality communication.

What is effective communication?

In order to truly explain what effective communication means, it’s necessary to begin talking about the two-way street the communication should be. Communication is about expressing an idea and also listening. Many people have a tendency to talk and hear what somebody’s saying back to them, but they may not really listen clearly enough to make it an effective communication.

For people who need support or assistance at home, it’s essential that they fully understand the challenges they’re facing at this time. For a family member who is helping an elderly loved one find the right type of care at home, that family member needs to understand all of the challenges the senior’s facing at that time.

Seniors may need help getting to the store or doctors’ appointments because they lost their license to drive. There certainly may be friends or neighbors who can drive them, but trying to figure out a schedule and get somebody available at the times they need assistance may be challenging. They may have diminished strength and don’t feel comfortable walking up and down stairs, so they don’t do the laundry. Maybe they also have a tendency to avoid taking a shower because the prospect of stepping into the tub frightens them.  Asking questions and listening will give that family member the right information to go out and seek the right type of care.

Then it’s a matter of contacting a home care agency in the area and talking about various caregivers they may be able to provide for this senior. Asking questions about availability, experience, training, their approach to working with seniors, and more can all help focus the search and ultimately find the ideal caregiver for that particular individual. Asking questions is often the best way to find out the truth and get the highest quality of care for somebody who needs it.

If you or an aging loved one are in need of home care services in Manhasset, NY or the surrounding areas, contact the caring professionals at Star Multi Care Services today at (631)956-8835. We are the Right Choice for Home Health Care Services!

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Stephen Sternbach

Chief Executive Officer at Star Multi Care Services
Stephen Sternbach has been the Chairman of the Board of Directors, President, and Chief Executive Officer of Star Multi Care Services since 1987. After the sale of the New York and New Jersey operations of Star Multi Care Services, Sternbach brought the company private where he remains President and CEO of this newly developed $22M home healthcare company. With Sternbach at the helm, Star Multi Care Services employs more than 550 employees, in six offices throughout Florida, Pennsylvania, Ohio and New York.

From 1978 to 1986, Sternbach was associated with Automated Data Processing, Inc. (“ADP”)–a provider of information services, where he held several marketing positions before becoming the Director of Sales.

1999-2008 Sternbach was an active participant on the Board of Directors for Proginet–a computer software company based in Garden City, New York. He also served on the Board of Trustees of the Long Island Chapter of the National Multiple Sclerosis Society from 1996-2002.

In 1996, Stephen Sternbach was named “Entrepreneur of the Year” by Ernst & Young, Paine Webber and NASDAQ. Sternbach was also named in Crain’s New York Business Article, “40 Under 40” Successful Business Executives/Future Business Leaders in 1995. While maintaining a diversity of business and personal interests, Sternbach concentrated most of his efforts over the past 28 years towards continuously improving the quality of services delivered by the Star Multi Care Services’ family of companies.

Stephen Sternbach holds a Master of Public Administration from Syracuse University – Maxwell School of Public Administration and a Bachelor of Arts in Industrial Relations and Personnel Administration from Ithaca College.
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About the author: Stephen Sternbach
Stephen Sternbach has been the Chairman of the Board of Directors, President, and Chief Executive Officer of Star Multi Care Services since 1987. After the sale of the New York and New Jersey operations of Star Multi Care Services, Sternbach brought the company private where he remains President and CEO of this newly developed $22M home healthcare company. With Sternbach at the helm, Star Multi Care Services employs more than 550 employees, in six offices throughout Florida, Pennsylvania, Ohio and New York. From 1978 to 1986, Sternbach was associated with Automated Data Processing, Inc. (“ADP”)–a provider of information services, where he held several marketing positions before becoming the Director of Sales. 1999-2008 Sternbach was an active participant on the Board of Directors for Proginet–a computer software company based in Garden City, New York. He also served on the Board of Trustees of the Long Island Chapter of the National Multiple Sclerosis Society from 1996-2002. In 1996, Stephen Sternbach was named “Entrepreneur of the Year” by Ernst & Young, Paine Webber and NASDAQ. Sternbach was also named in Crain’s New York Business Article, “40 Under 40” Successful Business Executives/Future Business Leaders in 1995. While maintaining a diversity of business and personal interests, Sternbach concentrated most of his efforts over the past 28 years towards continuously improving the quality of services delivered by the Star Multi Care Services’ family of companies. Stephen Sternbach holds a Master of Public Administration from Syracuse University – Maxwell School of Public Administration and a Bachelor of Arts in Industrial Relations and Personnel Administration from Ithaca College.